Gaming Industry Professional
Sean Nickerson
[email protected]
CAREER OBJECTIVE
Senior management position in an organization that utilizes my leadership and strategic synergies to achieve extraordinary results.
QUALIFICATION SUMMARY
Energetic, results oriented, persistent and insightful leader with more than 20 years of diverse, extensive business experience. Strong analytical/problem-solving skills integrated with business acumen. Demonstrated talent to build and lead diverse teams. Expertise in Project/Program Management, P&L responsibility, Key Account management with strengths in the administration and management of heterogeneous teams. Goal oriented and team motivated leadership style focused on achieving results in challenging situations. Conceptual and strategic thinker. Strong people/career development/mentoring capabilities. Adept in change management situations. Excellent written and verbal communications skills.
General Management:
- Senior executive in the management of all gaming activities for casinos in domestic and international arenas.
- Directed product and project planning and execution throughout various gaming product lifecycles, including: gathering and prioritizing product and customer requirements, defining product vision, and working closely with engineering, sales, and marketing to ensure revenue and customer satisfaction goals were met.
- Planned, implemented and established costing/pricing (from RFP Stage), for international and domestic gaming opportunities.
- Served as the General Manager and Legal Representative of a company owned gaming subsidiary in Latin America, responsible for Marketing, Manufacturing, Field Service, Call Center, and IT/MIS/Technical Operations.
- As the General Manager I had accountability for a $9MM yearly operating budget and forecasted revenues of over $340MM on a negotiated 10-year contract.
- Monitored and made recommendations for game selections in casinos based on Win Per Unit (WPU).
- Directed and supervised over 50 employees in Mexico that included slot technicians.
- Implemented large scale enterprise Casino Management Systems.
- Directed the development of Class II gaming deliveries to tribal customers.
- Ensured all projects came in on time, on budget, within customer specifications, and always exceeding customer satisfaction.
- Key implementer of PMI processes throughout a company wide initiative.
- International business acumen. Finding synergies with international partners to improve overall market share and improve long-term business relationships.
- Managed team of software developers that developed slot machine gaming content, and backend server support, including SAS, S2S, SDG, and MGAM.
- Ensured proper compliance with Tribal Regulatory issues. Including GLI-22 standards.
Technical/Industry Background:
- Created technical services department from scratch to service gaming machines.
- Served as “Producer” of slot games, including everything from creative media development to implementation of software requirements in a C++ environment.
- Managed the creation of new games. Including recent development of 5 Reel 20 Line Multi Denomination Video Slot Machine games.
- Technical liaison between customers and software developers, technical infrastructure staff and engineering departments to develop in-depth architectural diagrams, including both functional and logical diagrams.
- Managed the math team for paytable creations, for class II and III implementations. Included the evaluations of Par-Sheets, frequencies, payouts, and holds.
- Managed the math team at VGT in the modifications of paytables to support multi level progressives.
- Directed, managed, and supervised installations and production work for IBM, HP, and SUN computer systems along with PIX Firewall, and Cisco solutions.
- Managed software development efforts for Player Tracking Solutions, SAS, S2S, SDG, MGAM, and PGIC protocols.
- Oversaw the development efforts for Mystery Jackpots and multi-level progressives.
- Highly knowledgeable in software development cycles, including documenting requirements, design, prototyping, Build Test Correct (BTC) Cycles, Agile Development, Quality Assurance, Bug Tracking, Configuration Management, Release Strategies, and On-Going Support.
- Directed lab submissions with NFA, BMM, GLI and casino specific labs, for game play and interoperability testing and certifications.
- Expert in multi platform deployment efforts, including SAS for PGIC, Konami, Oasis, Bally, and IGT Advantage.
Financial Management:
- Responsible for forecasting all sales revenues, and explaining any variances that were identified during this process.
- Calculated ROI, NPV, EBITDA, IRR, Depreciation\Amortization and consolidated cash flows for product and project roll-outs.
- Managed $5MM to $60MM projects. 100% accountable for projects.
- Performed analysis of weekly Slot Accounting data such as wager/day, won/day, hold/day, actual WPU/day, games played/day, actual hold verses theoretical.
- Established departmental budgets and provided strategic guidance and vision to various departments.
Business Development and Negotiations:
- Responsible for Key Account Management, C-Level interfacing, and identifying areas for increasing sales opportunities in the gaming industry.
- Negotiated participation, and lease options with gaming permit holders in Mexico.
- Negotiated contracts from international and domestic companies as service providers that included business areas such as insurance, temporary staffing, construction, legal counsel, accountants, field service, telecommunications, and import/export brokers.
- Responsible for full sale life cycles, from RFP stages, to final contract negotiations.
PROFESSIONAL EXPERIENCE
International Gaming Technologies, Mexico City, Mexico June 2008 – Sept 2008
Managing Director (IGT – Mexico)
§ Responsible for $50MM yearly operating budget, all C-Level Customer interfacing, directing over 15K slot machine deployments and upgrades through their conversion processes, contract negotiations, new sales, field service and local compliance functions.
Video Gaming Technologies, Ruckersville, VA 2007-2008
Producer – (Senior Project/Product Manager - Producer)
§ Planned and implemented Class II and Class III Compacted gaming customer solutions.Responsible for all aspects of new game development. Including, Player Terminal, Art, Software Development, and deployment to various US based Indian Tribes. Included analysis of key data points for slot games.
Scientific Games International, Alpharetta, GA 2005-2007
General Manager (Lottery Products and Sports & Race Technology-Mexico)
§ Planned, budgeted, and implemented $60MM gaming customer solution based project in Mexico serving as the General Manager. Responsible for all aspects of the gaming business. Including hiring all senior directors, marketing and sales of product to customer, P&L responsibility, and legal representative.
GTECH Corporation, West Greenwich, RI 1998-2004
Project Manager (Global Technology Deployment of Lottery Products)
§ Planned, budgeted, and implemented enterprise based gaming product/projects globally. Managed software development teams including outside consultants. Integrated newly acquired company into matrix organization. Prioritized all software/hardware product/project work and conducted regular status meetings with team members and senior management.
RAYTHEON, Middletown, RI 1996-1998
(Raytheon Services Support Company)
Senior Field Engineer
Technical specialist in computer systems, responsible for the development of training curriculum for the hardware and software systems on board U.S. Submarines.
UNITED STATES NAVY, Various Locations 1985-1996
Electronics Division Supervisor
Supervisor and technical specialist in submarine computer systems. Responsible for the day-to-day operations of division.
EDUCATION AND CERTIFICATIONS
BS, Workforce Education and Development Minor in Human Resource Management, Southern Illinois University, Carbondale, IL
Certified, Project Management, Boston University, Boston, MA
